Authentic French Products Available in the UK

Delivery and Payment Details

Free Delivery
FREE DELIVERY on all orders over £100 to Mainland UK*
*FREE DELIVERY on all Garden Furniture orders over £300 to Mainland UK.

Standard Delivery
For all orders excluding furniture our standard delivery cost is £6.95 to mainland UK. For Northern Ireland please add an additional surcharge of £1.50 and for Highlands and Islands of Scotland, Isles of Scilly and Isle of Man add an additional £4.50 per order. All items in stock will be despatched within 5 working days of receiving your payment. In the rare event of your chosen items not being in stock, we will let you know how quickly we can get it to you.

Garden Furniture Carriage
Garden furniture carriage carries a £19.95 charge regardless of size of order (excludes Louisianne bench heavy item carriage cost £40)

Furniture Delivery
This service carries a delivery charge of £40 per order within mainland UK. For deliveries outside mainland UK please call for a quote 01543 481414 . Unless the item is in stock the majority of furniture has a 6 week lead time.

Returns Policy
We hope that you will be delighted with any product purchased from La Maison Bleue, occasionally though we know that you will want to return items. Provided that the item is returned unused, in the original packaging and in a re-saleable condition within 28 days of receipt we will issue a refund of the purchase price, excluding any postage or gift wrapping charges.

For any returns we recommend that you use registered post as we cannot accept responsibility for lost or damaged items.
All returns should be addressed to :

Returns
La Maison Bleue Limited
Heart of the Country Village
Swinfen Nr Lichfield
Staffordshire
WS14 9QR
UK

Damaged Goods
All orders are carefully checked and hand packaged prior to despatch, however in the unlikely event that you find your order damaged or faulty please call us on 01543 481414 to arrange return. Upon receipt (please include a written description of the problem), we will replace or refund (including postage)

No liability is accepted for damage resulting from misuse or failure to follow manufacturers care instructions

Payment Details
We accept all major debit cards and credit cards through on-line payments which are securely processed.
This site is contained on a secured server to provide a higher level of security for your personal details.
We use the latest 'encryption' technologies to 'scramble' your details during transfer to us.

Privacy Policy
The Data Protection Act
Under the terms of the Data Protection Act 1998 we have a legal obligation to protect any information that we collect from you. Unauthorised access is safeguarded via secure servers and information we collect will not be made available to any third party without your prior explicit permission.

How and why we collect information.